Frequently Asked Questions

1) Q My road tax is not due yet, it will be three months away
  A NO Worries!!!! After registration, we will remind you two weeks ahead of your road tax and insurance expiry.
     
2) Q1 What does Renew Express (RE) do?
  Q2 How will Renew Express (RE) help me?
  A1 Renew Express (RE) provides renewal of road tax, comprehensive insurance coverage on 12 monthly instalments at 0% interest for credit card with selected Insurance companies.
  A2 As an add-on service, Renew Express (RE) can also assist in settling your summon charges should there be any. All these are on 12 monthly instalments at 0% interest. However, there will be a 10% handling fee based on the total amount payable for your summons.
     
3) Q1 What if I still have summons to settle?
  Q2 Will you check if I have any outstanding summons?
  Q3 What if I am blacklisted due to unsettled summons?
  A1&2 We will check, verify and inform you of any outstanding summon charges. We can assist in settling your summons for you, also at a 12 monthly interest free instalments on your Credit Card. However, there will be a 10% handling fee on the total amount of your payable summons .
  A3 For blacklisted cases, you will have to settle your summons and clear your name from the respective authorities.
     
4) Q1 If I do not agree to pay the 10% handling fee, will Renew Express (RE) pay my summons on my behalf?
  Q2 I am not willing to pay the 10% handling fee, will you pay the summons for me?
  Q3 Can I pay you cash for the summons if I do not want to pay the 10% handling fee?
  A1&2 No. You will have to settle the summons yourself.
  A3 We do not accept cash, so we will not be able to settle the summons; you will have to settle it yourself.
     
   
 

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